One AI-powered no-code platform for CRM and process automation in transport and logistics
One AI-powered no-code platform for CRM and process automation in transport and logistics
Transport process map
One AI-powered no-code platform for transport and logistics CRM and process automation
Transport process map
Marketing and promotion
Lead management:
Increase lead conversion by automating the entire lead lifecycle, from first contact to sales handover.
Campaign management:
Attract customers by designing, running, and optimizing omnichannel marketing campaigns.
Event management:
Build brand awareness and generate leads with marketing campaigns tailored to industry events and exhibitions.
Loyalty programs:
Improve customer retention with a comprehensive automated loyalty rewards program.
Marketing and promotion
- Increase lead conversion by automating the entire lead lifecycle, from first contact to sales handover.
- Campaign management. Attract customers by designing, running, and optimizing omnichannel marketing campaigns.
- Build brand awareness and generate leads with marketing campaigns tailored to industry events and exhibitions.
- Loyalty programs. Improve customer retention with a comprehensive automated loyalty rewards program.
Sales
Opportunity management:
Improve win rates by automating sales workflows for contracts, online orders, FTL/LTL, 3PL, and other opportunities.
Contacts and partners:
Manage contacts and accounts in a shared database with a complete view of customer and partner profiles, history, and activity.
Field sales:
Improve field sales with a mobile application for planning, routing, visits, ordering, and reporting.
Online freight booking and ordering:
Increase online orders and customer satisfaction by automating delivery and service order submission and validation.
Sales forecasting:
Create and manage forecasts by department, territory, workload type, and other dimensions.
Sales
- Improve win rates by automating sales workflows for contracts, online orders, FTL/LTL, 3PL, and other opportunities.
- Contacts and partners: Manage contacts and accounts in a shared database with a complete view of customer and partner profiles, history, and activity.
- Improve field sales with a mobile application for planning, routing, visits, ordering, and reporting.
- Online freight booking and ordering. Increase online orders and customer satisfaction by automating delivery and service order submission and validation.
- Sales forecasting. Create and manage forecasts by department, territory, workload type, and other dimensions.
Carriers and rates
Carrier integration:
Synchronize third-party carrier data and rates, accelerate tender preparation, and optimize transport costs.
Rates:
Access current carrier rates and use them for freight tenders, quotations, orders, and cost analysis.
Partner programs:
Manage 3PL partner programs and integrate their systems or websites for automatic data synchronization.
Carriers and rates
- Carrier integration: Synchronize third-party carrier data and rates, accelerate tender preparation, and optimize transport costs.
- Access current carrier rates and use them for freight tenders, quotations, orders, and cost analysis.
- Manage 3PL partner programs and integrate their systems or websites for automatic data synchronization.
Transport management
Trip planning:
Optimize fulfillment through automated customer order planning, route scheduling, and expense management.
Freight tender:
Reduce 3PL carrier costs by standardizing and automating freight tender processes.
Load status and tracking:
Track shipments in real time and synchronize delivery status across logistics operations.
Routing:
Adapt freight routing to changing conditions, automate cost calculations, and keep reporting accurate.
Transport management
- Optimize fulfillment through automated customer order planning, route scheduling, and expense management.
- Reduce 3PL carrier costs by standardizing and automating freight tender processes.
- Load status and tracking. Track shipments in real time and synchronize delivery status across logistics operations.
- Adapt freight routing to changing conditions, automate cost calculations, and keep reporting accurate.
Fleet management
Fleet tracking:
Improve delivery with real-time fleet analysis and timely responses to unexpected events.
Driver schedules and work assignments:
Optimize driver schedules and assignments to meet changing customer needs while fulfilling existing orders on time.
Vehicle inspection:
Maintain and inspect your fleet regularly to avoid expensive repairs and unexpected delivery delays.
Fleet lifecycle management:
Optimize total fleet operating costs by purchasing, repairing, and replacing vehicles at the right time.
Fleet management
- Improve delivery with real-time fleet analysis and timely responses to unexpected events.
- Driver schedules and work orders. Optimize schedules and assignments to meet changing customer needs while fulfilling existing orders on time.
- Maintain and inspect your fleet regularly to avoid expensive repairs and unexpected delivery delays.
- Fleet lifecycle management. Optimize total fleet operating costs by purchasing, repairing, and replacing vehicles at the right time.
Quotations and orders
Service catalog:
Keep service and tariff information synchronized in a digital catalog, and create service bundles with different price lists, markups, and parameters.
Quotation management:
Generate accurate quotations and invoices from consistent service, tariff, and business data held in a single source.
Order processing:
Fulfill orders faster by automating processing workflows.
Invoicing:
Create invoices in seconds, track their status, and gain full visibility into the payment process.
Quotations and orders
- Keep service and tariff information synchronized in a digital catalog, and create service bundles with different price lists, markups, and parameters.
- Generate accurate quotations and invoices from consistent service, tariff, and business data held in a single source.
- Order processing. Fulfill orders faster by automating processing workflows.
- Create invoices in seconds, track their status, and gain full visibility into the payment process.
Supply chain management
Demand forecasting:
Create demand forecasts and predictive estimates using historical analytics and AI and machine learning modeling tools.
Last-mile delivery management:
Improve efficiency by automating planning, scheduling, tracking, and task management for last-mile delivery teams.
Vendor and contractor management:
Strengthen partner, supplier, and contractor relationships through a partner portal with unlimited workflow automation.
International logistics management:
Improve coordination with overseas suppliers and international 3PL partners. Integrate cross-border service data across companies and accelerate decisions with connected analytics.
Supply chain optimization:
Continuously improve your supply chain by tracking KPIs, recording delivery incidents, and A/B testing workflow scenarios.
Supply chain management
- Create demand forecasts and predictive estimates using historical analytics and AI and machine learning modeling tools.
- Last-mile delivery management. Improve operational efficiency by automating planning, scheduling, tracking, and task management for last-mile delivery teams.
- Supplier and contractor management. Strengthen relationships with partners, suppliers, and contractors through a partner portal with unlimited workflow automation.
- Improve coordination with overseas suppliers and international 3PL partners. Integrate cross-border service data across companies and accelerate decisions with connected analytics.
- Continuously improve your supply chain by tracking KPIs, recording delivery incidents, and A/B testing workflow scenarios.
Customer support
Multichannel technical support:
Improve customer and partner support with an omnichannel helpdesk and self-service portals for fast resolution and feedback.
Online delivery tracking:
Improve customer satisfaction with online delivery tracking and automated real-time delivery and estimated arrival notifications.
Field service:
Assign work orders, coordinate field engineers' schedules, and stay connected with field staff through integrated planning, dispatch, and communication tools.
Customer satisfaction management:
Improve safety by streamlining satisfaction surveys, feedback analysis, and follow-up actions.
Customer support
- Omnichannel helpdesk. Improve support for customers and partners with a multichannel helpdesk and self-service portals, enabling fast resolution and feedback.
- Improve customer satisfaction with online delivery tracking and automated real-time delivery and estimated arrival notifications.
- Assign work orders, coordinate field engineers' schedules, and stay connected with field staff through integrated planning, dispatch, and communication tools.
- Customer satisfaction management: Improve customer satisfaction by streamlining satisfaction surveys, feedback analysis, and follow-up actions.
Warehousing
Inventory management:
Maintain accurate stock levels, avoid overspending and excess inventory, and synchronize goods movements between warehouses.
Inventory replenishment:
Order what you need at the right time, optimize replenishment schedules, and forecast stock levels to improve fleet planning.
Distribution center operations:
Organize distribution center operations, reconcile inventory, manage material receipt and storage, and analyze performance.
Warehouse equipment inspection:
Maintain and inspect warehouse equipment regularly to avoid expensive repairs and unexpected downtime.
Warehouse safety:
Meet industry safety standards and strengthen a culture of accountability
Warehousing
- Maintain accurate stock levels, avoid overspending and excess inventory, and synchronize goods movements between warehouses.
- Order what you need at the right time, optimize replenishment schedules, and forecast stock levels to improve fleet planning.
- Organize distribution center operations, reconcile inventory, manage material receipt and storage, and analyze performance.
- Warehouse equipment inspections. Maintain and inspect warehouse equipment regularly to avoid costly repairs and unexpected downtime.
- Warehouse safety: Meet industry safety standards and strengthen a culture of accountability.
Risk and compliance management
Customer privacy management:
Design and implement personal data compliance workflows aligned with industry best practices and privacy rules, including GDPR and CCPA.
Regulatory compliance monitoring:
Support organization-wide compliance through centralized management of regulations, compliance plans, and employee policies.
Litigation management:
Improve litigation management with standardized documents, better workflows, and stronger collaboration.
Certification system development:
Manage certification processes across the organization to ensure full regulatory compliance.
Internal audit:
Oversee audits of your organization's financial, physical, and legal assets.
Risk and compliance management
- Design and implement personal data compliance workflows aligned with industry best practices and privacy rules, including GDPR and CCPA.
- Regulatory compliance monitoring: Support organization-wide compliance through centralized management of regulations, compliance plans, and employee policies.
- Litigation management: Improve litigation management with standardized documents, better workflows, and stronger collaboration.
- Certification system development: Manage certification processes across the organization to ensure full regulatory compliance.
- Internal audit: Oversee audits of your organization's financial, physical, and legal assets.
Corporate services
Employee lifecycle management:
Implement consistent, transparent HR processes for recruitment, onboarding, development, retention, and offboarding.
Employee request management:
Improve employee satisfaction with a convenient solution that automates leave, travel, expense, and other requests.
Collaboration and knowledge sharing:
Centralize communications, collaborate, share knowledge and documents, schedule tasks and meetings, and manage reviews and approvals.
Corporate services
- Employee lifecycle management: Implement consistent, transparent HR processes for recruitment, onboarding, development, retention, and offboarding.
- Employee request management: Improve employee satisfaction with a convenient solution that automates leave, travel, expense, and other requests.
- Collaboration and knowledge sharing: Centralize communications, collaborate, share knowledge and documents, schedule tasks and meetings, and manage reviews and approvals.